Where Has the Time Gone?

A blast from the past! Yea, that’s a collection of old cell phones including my first “smartphone” – the Palm Treo 650 (circa 2004). You’ll also notice some old Executone admin & user guides, along with a couple editions of Newton’s Telecom Dictionary from...

Something for Everyone…

I recently returned from the 2018 annual IDeACOM conference. This was a great meeting that provided a lot of value for all in attendance, including 46 vendor-partners who demonstrated their products and services. And I’m happy to say that I had an opportunity to...

But Wait!, There’s More…

An often-overlooked component of a company’s marketing initiative could be as simple as how you’re treating your callers when they’re ‘on hold’. I’m not talking about subjecting them to a “But Wait!, there’s more…” in your face infomercial.   Sometimes it can be...

Happy Holidays from the Cloud

For starters, in addition to thanking you for your continued support and business over the past year, we’d like to wish you a very happy holiday season. Whether this includes Happy Hanukkah, Merry Christmas, or Happy Festivus, your IDeACOM team would like to extend...
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