Integrated Voice & Video

Last month we discussed the possibility of integrating your phone system with Microsoft Teams, either with your existing desk phones or directly from your Teams desktop softphone and mobile app. Let’s face it, the pandemic changed the way we work, and as a result,...

It’s Time You Got Mobile

“There’s an app for that” is a familiar saying. And it’s true, you can find an app for just about anything… So then why aren’t you and your team tapping into the power of your phone system’s mobile capabilities? If you are, that’s great! I’m proud of you. But if...

Should You Keep Your Fax Machine?

Back in the 1980’s and 90’s, fax technology still had a hint of cool to it. I recall how it was such a time-saver –  compared to using the Post Office, FedEx, or actually delivering the document in person. Remember those days? But over the past 10 years, the need...

How to ‘Captivate’ Your Clients

We need to talk about business texting. At IDeACOM, we along with other clients have found it to be a valuable addition as a new alternate channel of communications, plus so much more. It turns out that some clients would rather text, so it’s proven to be a helpful...
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