The IDeACOM Blog

Follow us on the road to simplifying technology...

IDeACOM Supports You!

It’s been a year since we launched our automated support ticketing system, and we’d like to thank everyone for your active participation and adherence to notifying us about service issues and support requests through the new system. Change is never easy, but you have...

Thank You, Thank You, Thank You!!!

We’d like to send out a big thank you... to our valued clients and supportive vendor-partners! We sincerely appreciate your business and your commitment to IDeACOM. We couldn’t do what we do best without your continued support. Cheers to you! And Happy Thanksgiving to...

Just the Fax…

I have a question: It’s 2020, do you really need to keep your fax machine? For some, faxing is still relevant. For others, it’s a dying breed. So then what should you do? Well, it depends... The easy answer is to keep your fax number. So the next question is, who...

The Universal Service Fund

Last month I shed some light on the Federal Universal Service Fund (FUSF), and how it increased on July 1, 2020. This month we will expand on the FCC and the Universal Service Fund as kind of a history lesson. But also with the goal of keeping you informed about your...

Need to Block Robocalls?

It’s unlikely that you’ve ever been Punk’d, but I’d be willing to bet you’ve been spoofed! Given the staggering statistics, I think we have all been on the receiving end of a random call from someone pretending to be someone else – evidenced by the awkward dialog or...

What’s Up With My Internet?

The past 3 months have been personally and professionally challenging for all of us. Our ability to survive and thrive during the Pandemic has been put to the test. Although it’s not over yet, it’s time to get back to business and some sense of normalcy. I think it’s...

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