The IDeACOM Blog

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Send me a text please…

Do you text more than you call? If you’re like most people, the answer is YES! Phone calls aren’t going away, but texting enhances voice communications – because it’s fast, efficient, and convenient. So why not use texting in business? Well, because until recently,...

There’s a lot happening at IDeACOM!

Happy New Year! There’s a lot happening at IDeACOM as we ring in the New Year! For starters, in an effort to provide you with an improved support experience, we’ve deployed a new software platform and have implemented an automated help desk ticketing system. Second,...

Charge with Caution

Have you heard of “juice jacking”? Well if you’ve ever been ‘on the go’ and running low on battery on your smartphone, you’ll want to read on… Since we’ve become so dependent on our devices, I wanted to make you aware of a potentially new security threat. And yes,...

With Appreciation & Gratitude

Thank you, thank you, thank you… We are grateful for the opportunity to serve your business communication needs and sincerely appreciate your continued support! Our goal is to simplify your world by helping you leverage effective voice technology solutions that...

Beware of iOS 13

As expected, there was a ton of BUZZ around Apple’s recent launch of the iPhone 11, and iOS 13. But this year unfortunately, much of the noise out of the gate is negative, relating to numerous software issues. Fortunately Apple has already released 3 initial patches,...

Who’s Goin’ Mobile?

[Who] remembers “Going Mobile”, one of the many hit songs on The Who’s classic album Who’s Next? If you need a refresher, check it out here. Why do I ask? Because goin’ mobile is the theme of this post. The song was produced almost 40 years ago. And although there’s...

Stay Protected and Secure

Today’s IT landscape provides numerous cost-saving and productivity-enhancing capabilities, in addition to possessing built-in conveniences like having a wealth of information at our fingertips (or in our pocket), and being able to access your voice & data from...

Get Me Some SecuriSync!

Today’s busy schedules between work and personal commitments place a “bounty on the head” of our time. Whatever happened to work - life balance? Not sure if it ever existed, but it just seems a bit more elusive lately. The reality is… we’re always on the go. And...

IDeACOM Celebrates 20 Years

I recently returned from our 20th annual IDeACOM conference. This year’s event was held at the historic Hotel del Coronado in San Diego. Surprisingly the weather didn’t really cooperate, but it didn’t matter because all the magic happened indoors. Aside from our...

You Need to Take This…

I need you to take a test, but there are 3 requirements to be aware of: You can’t study for this test. The test will take about 1 week. And you need to pass this test, otherwise we can’t work together. When can you start? Sounds a bit extreme and unrealistic, doesn’t...

How’s that for Results?

How would you rate your workplace performance - as it relates to productivity? What…? you ask! Well, we all know that results are the name of the game… so, how good are you (and your team) at achieving the objectives you’ve defined are necessary for your company to...

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