The IDeACOM Blog
Follow us on the road to simplifying technology...Packet Loss: What It Is and How to Fix It
If your business relies on a hosted phone system or cloud-based communications platform, your network plays a critical role in the quality and reliability of every call. Because VoIP and Unified Communications depend on your internet connection, issues with your...
Remember doing this?
Who remembers recording a new voicemail greeting – every ‘dang’ day? If you worked in an office during the 1990s – or even the early 2000s – you probably do. Back then, you spent a lot more time away from your desk. Whether you were visiting clients, attending...
Beyond Backups: Building a Modern Business Continuity Plan
Today's businesses face a wider range of risks than ever before. While natural disasters remain a concern, organizations must also prepare for cyberattacks, ransomware, supply chain disruptions, utility outages, severe weather events, and other unexpected...
What’s Your Perspective?
Technology is a beautiful thing – especially when it improves your life. Whether it's through: Lower costs Greater efficiency Increased productivity Better, faster, and smarter ways of working ...it's hard to argue with progress. That got me thinking about business...
Future-Proof Your Business with the Right Network Cabling
Whether you're moving into a new office, renovating your current space, or upgrading your technology, your network cabling is one of the most important infrastructure investments you'll make. While Wi-Fi gets most of the attention, every wireless network still depends...
Can ‘ya hear me now?
This Ad was genius in my opinion! Remember the Verizon guy walking around with his cellphone, repeatedly asking “Can ‘ya hear me now?”... That was at least a decade ago (maybe more), and guess what, it’s still relevant today. Cell coverage is essential… for voice...
Is Microsoft Teams a friend or foe to cloud phone systems?
For years, IT leaders have debated whether Microsoft Teams would eventually replace business phone systems altogether. The reality? Teams is not the enemy of cloud telephony — it’s becoming one of its greatest allies. Today’s modern communications strategy is no...
Key Benefits and Features of Cloud-Based Hosted Data Services
Reducing overhead while improving operational efficiency is one of the biggest challenges businesses face today. Cloud computing has become the preferred solution for organizations looking to access reliable IT infrastructure, software, storage, and business...
I’m NOT a Spammer, dammit!
So this recently came up (again) with one of our clients. And honestly, it’s been quite a while so I haven’t given it much thought lately. What am I referring to? Being told by a client – that your call is tagged as “Potential Spam” when you call them. Or more...
What do you do when your phones aren’t working?
Here's a potential scenario: You arrive at the office Monday morning, grab a cup of coffee, and discover the phones aren't working. So what do you do… besides freak out? Your first thought may be that your phone system is down, and you need to contact IDeACOM....
We are here for you!
Not sure why but I struggled to create a relevant and informative post this month. Even with all that creative thinking time while clearing MANY inches of snow. Maybe I have a case of writers block… 😡 Fortunately, we took care of activating inclement weather greetings...
The future looks bright!
Happy New Year! We hope your holidays were fantastic... Does your new year include new initiatives? How about improved processes or plans for growth? As an IDeACOM client, you’re supported by a great quality VoIP platform. Which means you already have access (or have...
Seasons Greetings from IDeACOM!
Extending warm wishes from our team to yours for a healthy and happy holiday season! And cheers to continued success in the New Year… Thank you for your partnership and continued support. We sincerely appreciate the opportunity to support your phone needs and look...
Leverage the Power of Text Messaging in Your Business
Texting is one of the most prevalent forms of communication in the country today. According to Mobile Marketing Watch, SMS text messages have a 98% open rate, with studies showing that 96% of SMS text messages are read within three minutes of delivery. Because text...
Happy Thanksgiving!
We wanted to take a moment to let you know how thankful we are to have clients like you. And would like to wish you and your family a very Happy Thanksgiving! We appreciate your continued support, the opportunity to be of service, and of course your business. THANK...
The Importance of Emergency Notification Systems
While we never expect to find ourselves in an emergency situation, a crisis can strike anytime, anywhere. During an emergency or dangerous event, the most pivotal step an organization can make is to quickly inform and alert people in harm’s way. Whether it’s a...
We’re going back in time… do you remember Speed Dial?
Who remembers the Speed Dial feature from the old phone system days? If it's been a while, let me jog your memory. Speed Dialing was a way to quickly call frequently dialed phone numbers. Your vendor would program the numbers into your phone system and provide you...
Elevate your Company with a Custom Greeting
Did you know that IDeACOM offers custom AI-generated greetings? It’s one more way we’re helping you improve your customer experience (CX) while keeping communications seamless and stress-free. Professional Voices, Tailored to Your Brand Choose from our extensive...
