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We’re Registered, Are You?

Mar 31, 2023 | Technology, Voice Over IP

As of March 31, 2023, businesses are REQUIRED to self-register all business SMS users with The Campaign Registry (TCR). This ensures compliance with new regulations intended to combat fraudulent text messages sent from scammers. The Campaign Registry is affiliated...

Supercharge Your Call Center

Mar 17, 2023 | Technology, Telephone Systems, Voice Over IP

In last month’s newsletter we included an article about “Delivering a Positive Customer Experience with a Contact Center”. This month we’re featuring how IDeACOM partnered with Princeton Orthopaedic Associates (POA) to deliver a positive customer experience with a...
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