May 20, 2026 | Telephone Systems, Unified Communications, Voice Over IP
For years, IT leaders have debated whether Microsoft Teams would eventually replace business phone systems altogether. The reality? Teams is not the enemy of cloud telephony — it’s becoming one of its greatest allies. Today’s modern communications strategy is no...
Apr 28, 2026 | Telephone Systems, Voice Over IP
So this recently came up (again) with one of our clients. And honestly, it’s been quite a while so I haven’t given it much thought lately. What am I referring to? Being told by a client – that your call is tagged as “Potential Spam” when you call them. Or more...
Mar 20, 2026 | IDeACOM, Telephone Systems, Voice Over IP
Here’s a potential scenario: You arrive at the office Monday morning, grab a cup of coffee, and discover the phones aren’t working. So what do you do… besides freak out? Your first thought may be that your phone system is down, and you need to contact...
Oct 16, 2025 | IDeACOM, Technology, Telephone Systems, Voice Over IP
Who remembers the Speed Dial feature from the old phone system days? If it’s been a while, let me jog your memory. Speed Dialing was a way to quickly call frequently dialed phone numbers. Your vendor would program the numbers into your phone system and provide...
Sep 23, 2025 | IDeACOM, Voice Over IP
Did you know that IDeACOM offers custom AI-generated greetings? It’s one more way we’re helping you improve your customer experience (CX) while keeping communications seamless and stress-free. Professional Voices, Tailored to Your Brand Choose from our extensive...
Aug 15, 2025 | Telephone Systems, Voice Over IP
There may be times when IT is busy or isn’t available and you need to take matters into your own hands… Have you ever found yourself in one of these situations? You are moving to another office and you can’t find an open ethernet jack. You’ve rearranged your office...
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