MXIE Quick Start Tutorial
Description: How to use the basic features of MXIE so that you are productive.
Topics: Layout options, Address Book, Buddy List, User Presence and Notes, Many ways to make calls, Answering calls with options, Transfer (blind and supervised), Instant Messaging (IM), Visual Voicemail (voice mails, call recordings, FAXs), Call Log.
MXIE Preference Tutorial Part 1
Description: This video covers the most common preference settings for all versions of MXIE including version 13.
- Audio devices for voicemail and Softphone including headsets.
- Presence automation.
- Notification rules for received voicemails and faxes including escalation.
Zultys Advanced Communicator (ZAC)
Description: Zultys provides easy-to-use, reliable Unified Communication solutions that are designed to improve communication and increase productivity. Our Hosted, Virtual and On-Premises solutions are flexible, offering the same feature set and same user experience regardless of deployment. Learn more at www.zultys.com
Zultys Video Calling – User to User
Description: Zultys Advanced Communicator (ZAC) users can now place video calls to other ZAC users. This feature now allows video between the users in addition to voice and chat capabilities. 8.1.1 Video Calling Requirements:
- ZAC 7.2.16 (or greater) required
- ZAC MUST be bound to the Softphone
- ZAC MUST be in full screen mode
MX Mobile iPhone
Description: Wherever Your Job Takes You, Make Your Mobile Device Your Business Phone Zultys MX Mobile brings the award-winning Zultys system to the iOS and Android devices. It allows remote and mobile employees to take care of their corporate communications while utilizing the same tools as their office-bound counterparts.
Zultys Z 22G Phone Tutorial
Description: The Z 22G is an easy-to-use, cost-effective, business IP phone with a color display, dedicated line keys, and dual Gigabit Ethernet ports with Power over Ethernet (PoE). A dedicated headset port and Electronic Hook Switch (EHS) support offer enhanced usability for wired and wireless headset users.
Creating & Using Custom Buttons on ZIP4 Phones
Description: The Zultys IP (ZIP) series of IP telephones are designed to be stylish, easy to install and operate and enhance productivity. With sleek and elegant designs, the carrier-class ZIP series IP phones are designed to take advantage of the feature-rich Zultys family of award-winning IP phone system platforms. Zultys phones can be mixed and matched to meet individual job functions or requirements, and interoperate with a number of other third party SIP Phones as well.
On-Demand Call Recording
Description: Zultys On-Demand call recording allows a user to selectively record a specific call. When the user selects to record a call, the call recording is saved from the beginning of the call. Automatic call recording allows for all calls for a particular user to be recorded.
Description: ZAC now supports the MX system Web Chat feature. Web Chat allows ACD/ICC Groups to be configured such that Agents in the group may engage in a real-time chat with a website visitor. ZAC now provides an easy to use interface for Agents to communicate with customers via web chat. Requires MX Release 16.0.2 or later.
Skype for Business Integration
Description: This video shows the integration between Zultys MXIE and Lync/Skype for Business unified communications clients.
- Make calls via the Zultys phone system from the Lync/Skype for Business application.
- Synchronize presence status between the two in both directions. For example, when you are on a Zultys phone call, your status in Lync will automatically show as Busy and return to Available when the call is done.