Jun 10, 2021 | Technology
We need to talk about business texting. At IDeACOM, we along with other clients have found it to be a valuable addition as a new alternate channel of communications, plus so much more. It turns out that some clients would rather text, so it’s proven to be a helpful...
May 17, 2021 | Technology, Telephone Systems, Voice Over IP
Cloud-based phone systems possess a wealth of functionality that can be extremely powerful (and valuable) to your business; especially during COVID, but even after. This includes (but is not limited to) 24/7 business continuity, increased reliability, and being able...
Apr 12, 2021 | IDeACOM, Technology, Telephone Systems, Voice Over IP
There’s an old saying… “You don’t know what you don’t know, so how can you know what you need?”. This is where professional guidance becomes essential… With over 30 years installing and maintaining phone systems, it’s easy for me to nonchalantly justify...
Mar 17, 2021 | IDeACOM, Technology, Telephone Systems, Voice Over IP
The cloud has become such an integral part of our lives. It’s something to embrace, not fear or resist. And it’s more prevalent than you think. The most basic form is accessing the Internet. Do you have a Gmail or Yahoo email account? How about a social media account?...
Mar 5, 2021 | IDeACOM, Technology, Telephone Systems, Voice Over IP
Back in the 1980’s and 90’s, fax technology still had a hint of cool to it. I recall how it was such a time-saver – compared to using the Post Office, FedEx, or delivering the document in person. But over the past 10 years, faxing has become outdated and undesirable...
Mar 5, 2021 | IDeACOM, Technology, Telephone Systems, Voice Over IP
Making a technology change can seem daunting if you attempt to go it alone. But with the right information and an experienced vendor-partner on your side, it can be a lot easier than expected. Looking back 5 to 10 years, the cloud seemed like a mysterious entity that...
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