Sep 19, 2018 | IDeACOM Insights Newsletters, Technology
We are focused keeping you informed about VoIP technology! Specifically, how it can help your company collaborate more efficiently and communicate more cost-effectively with staff and clients. Last month we invited you to tap into our expertise by requesting a VoIP...
Apr 20, 2018 | IDeACOM, Technology, Voice Over IP
I recently returned from the 2018 annual IDeACOM conference. This was a great meeting that provided a lot of value for all in attendance, including 46 vendor-partners who demonstrated their products and services. And I’m happy to say that I had an opportunity to...
Mar 22, 2018 | Technology, Telephone Systems, Voice Over IP
An often-overlooked component of a company’s marketing initiative could be as simple as how you’re treating your callers when they’re ‘on hold’. I’m not talking about subjecting them to a “But Wait!, there’s more…” in your face infomercial. Sometimes it can be...
Jan 25, 2018 | Technology, Telephone Systems
But don’t tell anyone… It seems like everywhere we turn in our digital lives, we’re being prompted to “log in” with a username and password. Whether it’s a browser, an app, a program, or a specific website. In many cases, we can set our browser to...
Dec 11, 2017 | Technology, Voice Over IP
For starters, in addition to thanking you for your continued support and business over the past year, we’d like to wish you a very happy holiday season. Whether this includes Happy Hanukkah, Merry Christmas, or Happy Festivus, your IDeACOM team would like to extend...
Sep 27, 2017 | Technology, Telephone Systems, Voice Over IP
Here’s a great reason to make sure your smartphone is always up to date and running the latest software. And this includes all other Bluetooth devices in your life. Disclaimer: The intent of sharing this post is to raise your awareness; not scare you. Computer hacking...
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