Mar 22, 2018 | Technology, Telephone Systems, Voice Over IP
An often-overlooked component of a company’s marketing initiative could be as simple as how you’re treating your callers when they’re ‘on hold’. I’m not talking about subjecting them to a “But Wait!, there’s more…” in your face infomercial. Sometimes it can be...
Jan 25, 2018 | Technology, Telephone Systems
But don’t tell anyone… It seems like everywhere we turn in our digital lives, we’re being prompted to “log in” with a username and password. Whether it’s a browser, an app, a program, or a specific website. In many cases, we can set our browser to...
Dec 11, 2017 | Technology, Voice Over IP
For starters, in addition to thanking you for your continued support and business over the past year, we’d like to wish you a very happy holiday season. Whether this includes Happy Hanukkah, Merry Christmas, or Happy Festivus, your IDeACOM team would like to extend...
Nov 14, 2017 | Telephone Systems, Unified Communications, Voice Over IP
For starters, IDeACOM wishes you and your family a very Happy Thanksgiving. We are honored to have the opportunity to support your VoIP & data needs. We are grateful for the loyalty and commitment you have bestowed upon us. And we are thankful for your business!...
Oct 27, 2017 | Telephone Systems, Voice Over IP
Be on the lookout! Because planning a migration from a legacy digital telephone system to an IP-based phone system solution doesn’t have to be challenging… but it can be daunting if you don’t have the right vendor-partner involved. Who has the experience to help you...
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