Feb 13, 2019 | Voice Over IP
It’s no secret that over the past 10 years, VoIP technology has displaced a significant percentage of traditional, premise-based digital phone systems. It’s also common knowledge that cloud-based VoIP & data applications are taking over the technology landscape in...
Jan 18, 2019 | Technology, Voice Over IP
Voice over IP (VoIP) continues to dominate the telecommunications landscape in the US and abroad. And the forecast for the future looks bright, but very cloudy! ? Let me explain… VoIP provides an unparalleled level of efficiency and cost-savings to most businesses....
Aug 9, 2018 | Unified Communications, Voice Over IP
Are you dissatisfied with the functionality or performance of your phone system? The reality is that most people are. But they don’t do anything about it and just deal with it because of other pressing issues in their business. And that’s unfortunate! But...
Jul 18, 2018 | Telephone Systems, Unified Communications, Voice Over IP
Voice over IP (VoIP) continues to enhance the way we all communicate. Ten (or more) years ago, it was all about adding a “VoIP component” to your digital phone system to integrate remote phones, allow for coordinated dialing between multiple locations, and maybe even...
Apr 20, 2018 | IDeACOM, Technology, Voice Over IP
I recently returned from the 2018 annual IDeACOM conference. This was a great meeting that provided a lot of value for all in attendance, including 46 vendor-partners who demonstrated their products and services. And I’m happy to say that I had an opportunity to...
Mar 22, 2018 | Technology, Telephone Systems, Voice Over IP
An often-overlooked component of a company’s marketing initiative could be as simple as how you’re treating your callers when they’re ‘on hold’. I’m not talking about subjecting them to a “But Wait!, there’s more…” in your face infomercial. Sometimes it can be...
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