Aug 9, 2018 | Unified Communications, Voice Over IP
Are you dissatisfied with the functionality or performance of your phone system? The reality is that most people are. But they don’t do anything about it and just deal with it because of other pressing issues in their business. And that’s unfortunate! But...
Jul 18, 2018 | Telephone Systems, Unified Communications, Voice Over IP
Voice over IP (VoIP) continues to enhance the way we all communicate. Ten (or more) years ago, it was all about adding a “VoIP component” to your digital phone system to integrate remote phones, allow for coordinated dialing between multiple locations, and maybe even...
Apr 20, 2018 | IDeACOM, Technology, Voice Over IP
I recently returned from the 2018 annual IDeACOM conference. This was a great meeting that provided a lot of value for all in attendance, including 46 vendor-partners who demonstrated their products and services. And I’m happy to say that I had an opportunity to...
Mar 22, 2018 | Technology, Telephone Systems, Voice Over IP
An often-overlooked component of a company’s marketing initiative could be as simple as how you’re treating your callers when they’re ‘on hold’. I’m not talking about subjecting them to a “But Wait!, there’s more…” in your face infomercial. Sometimes it can be...
Feb 20, 2018 | Telephone Systems, Unified Communications, Voice Over IP
We are pleased to announce the introduction of Unite, a fully-integrated business phone system and collaboration platform from Intermedia. Unite combines your phone system with today’s latest collaboration tools. This powerful combination includes screen sharing,...
Dec 11, 2017 | Technology, Voice Over IP
For starters, in addition to thanking you for your continued support and business over the past year, we’d like to wish you a very happy holiday season. Whether this includes Happy Hanukkah, Merry Christmas, or Happy Festivus, your IDeACOM team would like to extend...
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