The IDeACOM Blog
Follow us on the road to simplifying technology...Section 179 Tax Deduction & What it Could Mean for Your Business
When purchasing equipment for your business that will be in use for more than one year, you must depreciate the cost a little at a time over several years. Depending on the purchase, it can take years to fully depreciate the cost of business property. Section 179 is a...
Your Secret Weapon
When was the last time you looked at your Company’s inbound call statistics? It’s not enough to merely know the volume of inbound calls you receive. That number doesn’t really tell you much. You’ve gotta dig deeper. Have you considered the possibility of enhancing how...
Improve Your Cell Phone Signal
Cell reception is no longer considered a luxury. To most cell phone users, it’s a modern-day necessity making it essential to have reliable cell coverage at your place of work. While provider coverage maps may show strong signals in your area, it does not guarantee...
Zultys Wins UC Product of the Year Award!
IDeACOM focuses on providing results-oriented VoIP communication solutions, backed by responsive & knowledgeable support, and always delivered at a fair price. This has been our mission since day one, and we continue to deliver on it over 20 years later... As a...
Who Needs a Phone System?
We need your help… IDeACOM is looking for a few new clients – just like you! We feel extremely fortunate to have such great relationships with our clients! And we are grateful to be associated with so many wonderful people! Without you, it just wouldn’t be the same....
Handling the Threat of Ransomware
"Ransomware" is the term used when cyber-criminals make the data on your network inaccessible to you until you pay a large ransom. The tools used for ransomware are no different from those used for traditional hacking, but instead of stealing your data, criminals want...
Goodbye MXIE… Hello ZAC!
As you know, MXIE has been a central focus to the Zultys unified telephony platform. What you may not know is that this has lasted for almost 20 years. And although she’s done an incredible job, it’s time for her to retire 😎 For the past few years, Zultys has been...
The Need for (more) Speed
Is your company moving or expanding? Do current IT applications require more bandwidth? Are you looking for a way to reduce your cable broadband bill? If any of these scenarios apply to you, IDeACOM can help! IDeACOM Communications Group is affiliated with Telecom...
Are You Prepared? Business Continuity and Disaster Recovery
From ever-changing cybersecurity risks to the need to now plan for business resiliency in the face of a global pandemic. Not having a plan is no longer an option. You have worked hard to open your business and keep it running and losing it to a disaster would be...
Should You Track It?
Tracking has proven to be a very powerful tool. For example, if you want to lose weight, tracking what you eat and drink in a food journal is one of the best things you can do to get a handle on your current nutrition plan (haphazard as it may be at the time) – and to...
The Distributed Workforce
With remote teams of employees becoming much more commonplace, employers are tasked with effectively managing their distributed workforce. Many technologies exist to enable and control resources available to remote employees. Voice-over-Internet-Protocol, or VoIP,...
Who Needs a Boost?
It’s incredible how dependent we’ve become on our cell phones. Think about it… They’re with us all the time. And all the info we need is at our fingertips (or available with a voice command). We communicate through voice, text and video. Here are a few other things we...
Deliver a Positive Customer Experience with a Contact Center
Every contact you have with a customer allows you the opportunity to increase revenue. How you handle customer contacts affects your bottom line. Big businesses efficiently handle customers by building large, expensive call centers staffed by hundreds of sales and...
The Importance of Emergency Notification Systems
While we never expect to find ourselves in an emergency situation, a crisis can strike anytime, anywhere. During an emergency or dangerous event, the most pivotal step an organization can make is to quickly inform and alert people in harm’s way. Whether it’s a...
Where Would You Be Without the Cloud?
Remember when “the cloud” was an unfamiliar and mysterious phenomenon? Well it wasn't that long ago… COVID has certainly changed the way all (or many of) us work, and communicate. And thanks to the cloud, adapting quickly and cost-effectively has been simple and...
Text or Call us at…
Do you have client interactions that could be handled better? By your company, or your clients? Or both? Let's face it, phone calls are important, but they’re not always the most efficient or effective method. Think about it - repetitive customer service requests,...
Caller ID Spoofing and How to Protect Yourself
If you have a landline or a cell phone, you have most likely experienced an increase in the number of local phone calls you’re receiving, but when you answer the phone, it’s an automated telemarketing campaign or an obvious, or not so obvious, scam call. You are not...
Just in Time for the Holidays
Zultys recently added 3 new endpoints to their award-winning VoIP platform. The Z 23G, 22G, and 22i desk phones provide exceptional value and will surely complement the existing lineup of IP phones. All Zultys phones can be mixed and matched, and are fully compatible...
