Apr 7, 2021 | IDeACOM Insights Newsletters
For most businesses, email is a convenient and effective communication tool inside and outside of their organization. Unfortunately, it is also the primary avenue used by scammers for phishing attacks. Cybercriminals use emails to distribute malware, phishing, and...
Mar 24, 2021 | IDeACOM Insights Newsletters
Texting is one of the most prevalent forms of communication in the country today. According to Mobile Marketing Watch, SMS text messages have a 98% open rate, with Forbes reporting that 90% of SMS text messages are read within three minutes of delivery. Because text...
Mar 5, 2021 | IDeACOM, Technology, Telephone Systems, Voice Over IP
Back in the 1980’s and 90’s, fax technology still had a hint of cool to it. I recall how it was such a time-saver – compared to using the Post Office, FedEx, or delivering the document in person. But over the past 10 years, faxing has become outdated and undesirable...
Mar 5, 2021 | IDeACOM, Technology, Telephone Systems, Voice Over IP
Making a technology change can seem daunting if you attempt to go it alone. But with the right information and an experienced vendor-partner on your side, it can be a lot easier than expected. Looking back 5 to 10 years, the cloud seemed like a mysterious entity that...
Mar 5, 2021 | IDeACOM, Technology, Telephone Systems, Voice Over IP
Cloud-based phone systems possess a wealth of functionality that can be extremely powerful (and valuable) to your business, especially during and after COVID. The key is to find the right partner, who has the experience and expertise to understand your requirements...
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