Mar 31, 2023 | Technology, Voice Over IP
As of March 31, 2023, businesses are REQUIRED to self-register all business SMS users with The Campaign Registry (TCR). This ensures compliance with new regulations intended to combat fraudulent text messages sent from scammers. The Campaign Registry is affiliated...
Mar 17, 2023 | Technology, Telephone Systems, Voice Over IP
In last month’s newsletter we included an article about “Delivering a Positive Customer Experience with a Contact Center”. This month we’re featuring how IDeACOM partnered with Princeton Orthopaedic Associates (POA) to deliver a positive customer experience with a...
Feb 15, 2023 | IDeACOM, Technology, Telephone Systems, Voice Over IP
Cloud-based VoIP phone systems are displacing their premise-based predecessors at such a rapid pace… And for good reason! Fortunately, our clients have all migrated to an IDeACOM VoIP platform. But maybe you know someone who hasn’t. Perhaps one of your vendors…...
Jan 11, 2023 | Technology
It’s a great time of year to get organized. And Randy Dean is an expert (in my opinion) for helping us all manage ONE area of our lives that is relentlessly bombarded, whether we like it or not. No, I’m not referring to your time or attention that advertisers and...
Dec 16, 2022 | IDeACOM, Technology
It’s this time of year that reminds us how grateful we are to be an active member of the growing IDeACOM community. And this month we’d like to spotlight our longtime vendor-partner Spectrio. 30 years ago, we relied solely on Spectrio for customized music on...
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