Jul 18, 2018 | Telephone Systems, Unified Communications, Voice Over IP
Voice over IP (VoIP) continues to enhance the way we all communicate. Ten (or more) years ago, it was all about adding a “VoIP component” to your digital phone system to integrate remote phones, allow for coordinated dialing between multiple locations, and maybe even...
Jun 22, 2018 | IDeACOM, Unified Communications
Would a significant improvement in how your Company communicates (both internally and with your clients) be of interest? I hope so because we’re going to explore the benefits of harnessing the power of MXIE in this post together. For anyone who is unfamiliar, MXIE is...
May 16, 2018 | Uncategorized
I feel compelled to share a book that I recently received from one of my vendor-partners – thank you Zultys! It’s titled “Leadership and Self-Deception”, and I highly recommend it! It’s a story about a how a company propelled itself well beyond its competitors by...
Apr 20, 2018 | IDeACOM, Technology, Voice Over IP
I recently returned from the 2018 annual IDeACOM conference. This was a great meeting that provided a lot of value for all in attendance, including 46 vendor-partners who demonstrated their products and services. And I’m happy to say that I had an opportunity to...
Mar 22, 2018 | Technology, Telephone Systems, Voice Over IP
An often-overlooked component of a company’s marketing initiative could be as simple as how you’re treating your callers when they’re ‘on hold’. I’m not talking about subjecting them to a “But Wait!, there’s more…” in your face infomercial. Sometimes it can be...
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