It’s Time to Harness the Power of MXIE

Would a significant improvement in how your Company communicates (both internally and with your clients) be of interest? I hope so because we’re going to explore the benefits of harnessing the power of MXIE in this post together. For anyone who is unfamiliar, MXIE is...

Leadership and Self-Deception

I feel compelled to share a book that I recently received from one of my vendor-partners – thank you Zultys! It’s titled “Leadership and Self-Deception”, and I highly recommend it! It’s a story about a how a company propelled itself well beyond its competitors by...

Something for Everyone…

I recently returned from the 2018 annual IDeACOM conference. This was a great meeting that provided a lot of value for all in attendance, including 46 vendor-partners who demonstrated their products and services. And I’m happy to say that I had an opportunity to...

But Wait!, There’s More…

An often-overlooked component of a company’s marketing initiative could be as simple as how you’re treating your callers when they’re ‘on hold’. I’m not talking about subjecting them to a “But Wait!, there’s more…” in your face infomercial.   Sometimes it can be...
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