Jan 16, 2024 | IDeACOM, Telephone Systems
Inclement weather got you down? Well at least it won’t prevent you from answering your phones remotely, right? If it does, then we’ve got to talk! It’s 2024 and nothing should stop you from answering calls when you’re out of the office! Today there are so...
May 15, 2023 | IDeACOM, Technology, Telephone Systems, Voice Over IP
Commercial power and Internet services are a necessity and usually pretty reliable… but not infallible. We expect them to remain operational at all times, and we can sometimes take this for granted when everything is humming along. But there may be times when one or...
Apr 19, 2023 | Telephone Systems, Unified Communications, Voice Over IP
It’s a new year and hard to believe Q1 is already behind us – Happy Spring BTW! Times are changing and I want to discuss ways to work more effectively. And maybe with a little more efficiency and productivity too… How? By leveraging the “power of the cloud”...
Mar 17, 2023 | Technology, Telephone Systems, Voice Over IP
In last month’s newsletter we included an article about “Delivering a Positive Customer Experience with a Contact Center”. This month we’re featuring how IDeACOM partnered with Princeton Orthopaedic Associates (POA) to deliver a positive customer experience with a...
Nov 21, 2022 | Technology
I’d like to start this month’s post with a Thanksgiving message. Your IDeACOM team would like to wish you and your family a very Happy Thanksgiving! We sincerely appreciate your continued support and the opportunity to serve your VoIP and data needs. It’s because of...
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