It’s been a year since we launched our automated support ticketing system, and we’d like to thank everyone for your active participation and adherence to notifying us about service issues and support requests through the new system. Change is never easy, but you have...
Happy New Year! There’s a lot happening at IDeACOM as we ring in the New Year! For starters, in an effort to provide you with an improved support experience, we’ve deployed a new software platform and have implemented an automated help desk ticketing system. Second,...
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