Jan 21, 2025 | IDeACOM, Telephone Systems, Voice Over IP
We were recently contacted by a company whose Avaya system bit the dust. They were unable to make or receive calls, so it was a high priority. Spoiler Alert: We were dealing with a catastrophic situation – but luckily this story ends with a bright shiny silver lining...
Nov 22, 2024 | Technology, Telephone Systems, Voice Over IP
Just in time for Thanksgiving, Zultys announced new software updates for their award-winning MX platform. MX system release 18.2 introduces significant enhancements that focus on desktop and mobile application improvements, seamless integrations with Microsoft Outlook...
Aug 29, 2024 | IDeACOM, Technology, Telephone Systems
Is bad cell service at work an issue for you? Let me ask this in a different way… Does your cell service go from good to unusable (aka “No Service”) after entering your office building, medical facility, warehouse, auto dealership, or one of your branch office...
Aug 21, 2024 | Technology, Telephone Systems, Voice Over IP
I’m gonna make an assumption that you’ve heard of Artificial Intelligence (AI) and have an idea of what it’s about. Although AI has been around for quite some time, it has gained tremendous attention and popularity in recent years – thanks to...
Jul 16, 2024 | Technology, Telephone Systems, Unified Communications
As your trusted communications partner, we are sending this note to inform you of a recent incident involving AT&T, highlighting the importance of remaining vigilant against cyber threats. PLEASE NOTE: This recent AT&T incident did not involve your phone...
Jun 14, 2024 | Telephone Systems, Unified Communications, Voice Over IP
For some, remote work from home can be challenging. Yet others find they’re able to focus better and remain super-productive. In either case, there are times when management feels compelled to intervene, worrying that remote workers lack discipline and fall prey to...
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