Jan 21, 2025 | IDeACOM, Telephone Systems, Voice Over IP
We were recently contacted by a company whose Avaya system bit the dust. They were unable to make or receive calls, so it was a high priority. Spoiler Alert: We were dealing with a catastrophic situation – but luckily this story ends with a bright shiny silver lining...
Nov 22, 2024 | Technology, Telephone Systems, Voice Over IP
Just in time for Thanksgiving, Zultys announced new software updates for their award-winning MX platform. MX system release 18.2 introduces significant enhancements that focus on desktop and mobile application improvements, seamless integrations with Microsoft Outlook...
Aug 21, 2024 | Technology, Telephone Systems, Voice Over IP
I’m gonna make an assumption that you’ve heard of Artificial Intelligence (AI) and have an idea of what it’s about. Although AI has been around for quite some time, it has gained tremendous attention and popularity in recent years – thanks to...
Jun 14, 2024 | Telephone Systems, Unified Communications, Voice Over IP
For some, remote work from home can be challenging. Yet others find they’re able to focus better and remain super-productive. In either case, there are times when management feels compelled to intervene, worrying that remote workers lack discipline and fall prey to...
May 20, 2024 | Technology, Telephone Systems, Unified Communications, Voice Over IP
SMS texting has become such an integral part of how we all communicate. Think about it… texting is pervasive! Our smartphone is always within reach, which makes it easy to send and receive texts – whenever and wherever you are. With an emphasis on ‘instant’, we’ve...
Dec 15, 2023 | Technology, Telephone Systems, Voice Over IP
Extending warm wishes for a happy and joyous holiday season from your IDeACOM team! And cheers to a healthy and Happy New Year! We sincerely appreciate your partnership and continued support! In observance of the upcoming holidays, please note that IDeACOM will be...
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