The IDeACOM Blog
Follow us on the road to simplifying technology...How to ‘Captivate’ Your Clients
We need to talk about business texting. At IDeACOM, we along with other clients have found it to be a valuable addition as a new alternate channel of communications, plus so much more. It turns out that some clients would rather text, so it’s proven to be a helpful...
How to Get The Most Out of Your VoIP Phone System
Cloud-based phone systems possess a wealth of functionality that can be extremely powerful (and valuable) to your business; especially during COVID, but even after. This includes (but is not limited to) 24/7 business continuity, increased reliability, and being able...
Save Time and Money with a Software Assurance Plan
Your investment in your business communications system and keeping that system available and up to date every minute of every day is critical. A short time ago, phone systems were mostly made up of wires and hardware. When the warranty on this equipment ran out,...
Reasons to Ditch Your Legacy Digital Phone System
There’s an old saying... “You don’t know what you don’t know, so how can you know what you need?”. This is where professional guidance becomes essential... With over 30 years installing and maintaining phone systems, it’s easy for me to nonchalantly justify ditching...
What is Phishing? Identifying and Protecting Your Business from Phishing Attacks
For most businesses, email is a convenient and effective communication tool inside and outside of their organization. Unfortunately, it is also the primary avenue used by scammers for phishing attacks. Cybercriminals use emails to distribute malware, phishing, and...
Leverage the Power of Text Messaging in Your Business
Texting is one of the most prevalent forms of communication in the country today. According to Mobile Marketing Watch, SMS text messages have a 98% open rate, with Forbes reporting that 90% of SMS text messages are read within three minutes of delivery. Because text...
Benefits of the Cloud-Based Subscription Model
The cloud has become such an integral part of our lives. It’s something to embrace, not fear or resist. And it’s more prevalent than you think. The most basic form is accessing the Internet. Do you have a Gmail or Yahoo email account? How about a social media account?...
Should We Keep Our Fax Machine
Back in the 1980’s and 90’s, fax technology still had a hint of cool to it. I recall how it was such a time-saver – compared to using the Post Office, FedEx, or delivering the document in person. But over the past 10 years, faxing has become outdated and undesirable...
Considerations for Moving to the Cloud
Making a technology change can seem daunting if you attempt to go it alone. But with the right information and an experienced vendor-partner on your side, it can be a lot easier than expected. Looking back 5 to 10 years, the cloud seemed like a mysterious entity that...
How to Get The Most Out of Your VoIP System
Cloud-based phone systems possess a wealth of functionality that can be extremely powerful (and valuable) to your business, especially during and after COVID. The key is to find the right partner, who has the experience and expertise to understand your requirements...
Benefits of the Cloud-Based Subscription Model
The cloud has become such an integral part of our lives. It’s something to embrace, not fear or resist. And it’s more prevalent than you think. The most basic form is accessing the Internet. Do you have a Gmail or Yahoo email account? How about a social media account?...
Reasons to Ditch Your Legacy Digital Phone System
There’s an old saying, “You don’t know what you don’t know, so how can you know what you need?”. This is where professional guidance is essential... With over 30 years installing and maintaining phone systems, it’s easy for me to nonchalantly justify ditching your old...
Wanna Take Back Control of Your Email?
I’ve been following Randy Dean for years and have found him to be insightful and informative, and a little entertaining too 😜 But most of all, he’s taught me how to be more productive. He’s the author of “Taming the E-Mail Beast” along with a number of online...
Promote Strong Passwords with Single Sign-On
As today’s businesses embrace the cloud, the number of web apps in their IT environment quickly adds up—and quickly overwhelms the ability to ensure security, manage costs and maintain control. User password behavior is becoming less secure due to the fact that it is...
Rest In Peace Panasonic, Toshiba, Samsung, Allworx…
BREAKING NEWS: Cloud-Based VoIP Thrives, While Another Premise-Based Phone System Dies. What do Nortel, Inter-Tel, Vodavi, Samsung, Toshiba, Allworx, and now Panasonic all have in common? They’re gone... These once behemoths in Telecom couldn’t survive the VoIP...
IDeACOM Supports You!
It’s been a year since we launched our automated support ticketing system, and we’d like to thank everyone for your active participation and adherence to notifying us about service issues and support requests through the new system. Change is never easy, but you have...
Key Benefits and Features of Cloud-Based Hosted Data Services
One of the biggest challenges business owners face is minimizing overhead. Cloud computing is quickly becoming the standard way for businesses to access IT infrastructure, software and hardware resources. These cloud-based data services can dramatically reduce your...
Wrapping Up 2020 for the Holidays
Looking for a stocking stuffer this holiday season? Here are a few ideas: Add a USB Wi-Fi adapter for your remote, work-from-home users.Move your fax machine to the cloud with web fax. And if faxing is still important to your business, add a personal web fax number...
