The IDeACOM Blog
Follow us on the road to simplifying technology...Choosing Local Hosted VoIP Makes a Difference
Now that voice and data services can be hosted on the Internet, it seems logical that any telecom service available via the Internet should be fine to handle voice communications for your business. Many of these online providers appear to be low cost, with systems...
My Password Is… 1234
But don't tell anyone... It seems like everywhere we turn in our digital lives, we’re being prompted to “log in” with a username and password. Whether it’s a browser, an app, a program, or a specific website. In many cases, we can set our browser to “remember” our...
Wi-Fi options for your IP phone
One of the top reasons for choosing Voice over Internet Protocol (VoIP) for your business communications is the many smart features it provides at a fraction of the cost. These features include such conveniences as voice mail, a virtual assistant, call recording,...
How to improve cell reception at your business
Whether your employees are using their mobile phones for personal or business communications — or both — it's essential to have reliable cell reception at your place of work. Provider coverage maps may show strong signals in your area, but that's no guarantee of...
Happy Holidays from the Cloud
For starters, in addition to thanking you for your continued support and business over the past year, we’d like to wish you a very happy holiday season. Whether this includes Happy Hanukkah, Merry Christmas, or Happy Festivus, your IDeACOM team would like to extend...
Solution Spotlight on Capalbo’s Gift Baskets
For starters, IDeACOM wishes you and your family a very Happy Thanksgiving. We are honored to have the opportunity to support your VoIP & data needs. We are grateful for the loyalty and commitment you have bestowed upon us. And we are thankful for your business!...
Guide for Choosing the Right Data Cabling
If your business is new, relocating, or upgrading its network, it's important to make sure you install the right network cabling. Running the wrong voice/network cabling for your business can end up being very costly. It can reduce efficiency and productivity as well...
Don’t Let This Barrier Disrupt Your Plans
Be on the lookout! Because planning a migration from a legacy digital telephone system to an IP-based phone system solution doesn’t have to be challenging… but it can be daunting if you don’t have the right vendor-partner involved. Who has the experience to help you...
Benefits of Cloud-Based Hosted Data Services
Minimizing overhead is one of today's biggest challenges in running a business. Fortunately, the creation of the Internet has brought us cloud-based data services that can dramatically reduce your costs. Before the cloud, your business would have to spend time and...
Make Sure You Aren’t the Next Victim
Here’s a great reason to make sure your smartphone is always up to date and running the latest software. And this includes all other Bluetooth devices in your life. Disclaimer: The intent of sharing this post is to raise your awareness; not scare you. Computer hacking...
Auto Attendant Best Practices
The possibility of an auto attendant or virtual receptionist eliminating the need to pay an employee to handle incoming calls at your business may be an appealing notion. It may be a big money-saving and time-saving tool. What is an opportunity for your business to be...
What To Do When It Doesn’t Work?
With Labor Day quickly approaching, I thought it was appropriate to associate this month’s post with a theme about “working”. So I revived a popular post that we published last year, and updated it with some newfound knowledge. But it’s actually about not working. No,...
Q&A for Purchasing a Business Phone System
In spite of the increased use of email, mobile phones, and text-based communication, most businesses today cannot operate effectively without a fully functioning phone system. It's a necessity for sales, customer service, working with partners and vendors, speaking...
Verizon Is Retiring
Verizon has announced their retirement. Well, let me clarify. Verizon is retiring their copper facilities that deliver plain old telephone service (POTS) to millions of clients. Although many companies have already transitioned their legacy “digital” phone systems to...
Emergency Internet Replacement
Whatever wired Internet Service Provider (ISP) you choose for your business, none can guarantee availability 100% of the time. Every ISP has experienced periods when its service is down. Unfortunately, this interferes with your ability to run many aspects of your...
Don’t Be Held Hostage
Ransomware attacks aren't new, but they're becoming more widespread and malicious. The fact that we are all so dependent on information makes us all targets. And unfortunately, there are some people who just don’t care how they earn a living. So they apply their...
Safe Data Backup and File Sharing
When your business isn’t running, it isn’t making any money. That’s why it’s critical to make sure you have processes in place that help maintain business continuity. These processes include secure data backup and safe file sharing. If your only data backup...
How Can “I” Help My Business?
Last month we discussed how “the cloud” can help YOUR business. This month I want to talk about how “you” can help YOUR business. It’s going to get a bit personal though. And for good reason... Let me start with some questions: Do you feel that you’re working too...
