The IDeACOM Blog
Follow us on the road to simplifying technology...But Wait!, There’s More…
An often-overlooked component of a company’s marketing initiative could be as simple as how you’re treating your callers when they’re ‘on hold’. I’m not talking about subjecting them to a “But Wait!, there’s more…” in your face infomercial. Sometimes it can be...
Choosing Local Hosted VoIP Makes a Difference
Now that voice and data services can be hosted on the Internet, it seems logical that any telecom service available via the Internet should be fine to handle voice communications for your business. Many of these online providers appear to be low cost, with systems...
How to improve cell reception at your business
Whether your employees are using their mobile phones for personal or business communications — or both — it's essential to have reliable cell reception at your place of work. Provider coverage maps may show strong signals in your area, but that's no guarantee of...
Guide for Choosing the Right Data Cabling
If your business is new, relocating, or upgrading its network, it's important to make sure you install the right network cabling. Running the wrong voice/network cabling for your business can end up being very costly. It can reduce efficiency and productivity as well...
Make Sure You Aren’t the Next Victim
Here’s a great reason to make sure your smartphone is always up to date and running the latest software. And this includes all other Bluetooth devices in your life. Disclaimer: The intent of sharing this post is to raise your awareness; not scare you. Computer hacking...
Q&A for Purchasing a Business Phone System
In spite of the increased use of email, mobile phones, and text-based communication, most businesses today cannot operate effectively without a fully functioning phone system. It's a necessity for sales, customer service, working with partners and vendors, speaking...
The Dark Side of Mobility: Protecting yourself against mobile phone hacking
As the features and conveniences of mobile phones have grown, so have the risks of using them. The more you and your employees use your mobile phones to check email, make purchases, access bank accounts, download music, etc., the more tempting your phone becomes to...
My Password Is… 1234
But don't tell anyone... It seems like everywhere we turn in our digital lives, we’re being prompted to “log in” with a username and password. Whether it’s a browser, an app, a program, or a specific website. In many cases, we can set our browser to “remember” our...
Happy Holidays from the Cloud
For starters, in addition to thanking you for your continued support and business over the past year, we’d like to wish you a very happy holiday season. Whether this includes Happy Hanukkah, Merry Christmas, or Happy Festivus, your IDeACOM team would like to extend...
Don’t Let This Barrier Disrupt Your Plans
Be on the lookout! Because planning a migration from a legacy digital telephone system to an IP-based phone system solution doesn’t have to be challenging… but it can be daunting if you don’t have the right vendor-partner involved. Who has the experience to help you...
Auto Attendant Best Practices
The possibility of an auto attendant or virtual receptionist eliminating the need to pay an employee to handle incoming calls at your business may be an appealing notion. It may be a big money-saving and time-saving tool. What is an opportunity for your business to be...
Verizon Is Retiring
Verizon has announced their retirement. Well, let me clarify. Verizon is retiring their copper facilities that deliver plain old telephone service (POTS) to millions of clients. Although many companies have already transitioned their legacy “digital” phone systems to...
Unite Packs a Powerful Punch
We are pleased to announce the introduction of Unite, a fully-integrated business phone system and collaboration platform from Intermedia. Unite combines your phone system with today’s latest collaboration tools. This powerful combination includes screen sharing,...
Wi-Fi options for your IP phone
One of the top reasons for choosing Voice over Internet Protocol (VoIP) for your business communications is the many smart features it provides at a fraction of the cost. These features include such conveniences as voice mail, a virtual assistant, call recording,...
Solution Spotlight on Capalbo’s Gift Baskets
For starters, IDeACOM wishes you and your family a very Happy Thanksgiving. We are honored to have the opportunity to support your VoIP & data needs. We are grateful for the loyalty and commitment you have bestowed upon us. And we are thankful for your business!...
Benefits of Cloud-Based Hosted Data Services
Minimizing overhead is one of today's biggest challenges in running a business. Fortunately, the creation of the Internet has brought us cloud-based data services that can dramatically reduce your costs. Before the cloud, your business would have to spend time and...
What To Do When It Doesn’t Work?
With Labor Day quickly approaching, I thought it was appropriate to associate this month’s post with a theme about “working”. So I revived a popular post that we published last year, and updated it with some newfound knowledge. But it’s actually about not working. No,...
Emergency Internet Replacement
Whatever wired Internet Service Provider (ISP) you choose for your business, none can guarantee availability 100% of the time. Every ISP has experienced periods when its service is down. Unfortunately, this interferes with your ability to run many aspects of your...
