The IDeACOM Blog
Follow us on the road to simplifying technology...Electrical Power is a Good Thing. Until it’s Not.
As business owners and managers, we like to think we're the power behind our business. We make the decisions, work with customers or clients, conduct the training, the hiring, the firing and much more. But the truth is, much of our business runs on electricity. It's...
“Hacked Again!” Are You Cyber-Secure?
Not exactly something you want to see or experience for yourself. Even just hearing those 2 words brings a bad vibe with it. But the unfortunate reality is that it does happen every day. To way too many people. And far too many companies, regardless of whether you’re...
Why the “Cloud” is Good for Your Business
One of your biggest challenges in running your business is managing the cost of operations and capital expenses. When computers became essential to your business operations, you had to add not only the cost of those computers but many business software applications....
The Overlap
Today’s phone systems offer a lot of new capabilities. And many of the benefits gained relate to improving how companies communicate between themselves, and with their clients. Not exactly groundbreaking. But... VoIP technology is the catalyst that unifies how...
Cut Costs and Reduce Risks with SIP Trunking
In previous Insight articles, we've discussed the dramatically improved communications VoIP (Voice over Internet Protocol) brings to small and medium-sized businesses. Whether or not your business has converted to a VoIP system, however, there is a technology you can...
Hack Alert!
Unauthorized access (aka hacking into) your phone system is nothing new. But that doesn’t make you immune to it. It’s a serious problem that requires your attention. Years ago, hackers would find a way to tap into your outside lines and make calls manually. Usually by...
Hosted IP PBX vs. Premise-Based IP PBX: What’s the Difference?
One of the leading challenges every business faces is keeping overhead low. If your business is still using landlines or Public Switch Telephone Network (PSTN), you're missing an opportunity to not only lower overhead costs but to improve productivity. The opportunity...
Love The One You’re With
It’s comforting to know that we [all] have clients that love us, isn’t it? And gratifying to feel the love in what you do for them. Whether it’s through your services and solutions, the expertise you bring to the table, or just knowing they can always count on you for...
VoIP Mobility and Remote Employees
Businesses with workers in the field have always had to deal with ways to keep in touch with those employees and to make it easy for customers to reach them. This includes sales representatives, delivery people, technicians out performing repairs and many others. With...
Does This Describe You?
The Internet has become an integral part of our lives. Think about it. It’s something that we expect to always be ON. We want and need it to be fast and reliable. We use it constantly so it needs to be accessible – whether we’re at home, in our office, working at a...
Can ‘ya Hear Me Now?
Hosted VoIP (aka hosted PBX, hosted voice, cloud-based VoIP) is disrupting the traditional voice model in a big way. This was not the case 5 to 7 years ago when hosted VoIP was still a relatively new phenomenon. However, a lot has changed in the past two years. Think...
A Success Story From The Cloud
Today's busy world is full of new opportunities and opposing challenges. And if you're looking for ways to make the most of your time, there are plenty of solutions vying for your attention. They typically show up in the form of software, gadgets, smartphone apps, and...
Happy Holidays!
IDeACOM Communications Group would like to extend our warmest wishes to you and your family during this holiday season. We appreciate your continued support, and the opportunity to assist with your Company's voice & data communication needs. And it is our hope...
A Time To Be Grateful – Happy Thanksgiving!
The IDeACOM Network provides a wealth of opportunity for everyone involved. This includes a nationwide member network of over 100 companies specializing in the deployment and support of integrated voice & data communication solutions. The "Network" also includes a...
What’s Next?
Do you remember that "obscure thing" IT people used to refer to when describing a complex application? An abstract concept that became part of marketing promotions and sales presentations. Now only a few short years later, it's not so foreign anymore. Technical or...
No Charge. Really?
When was the last time someone offered you something for free? And really meant it? Yea I know, it's rare. Almost seems too good to be true, right? Well I'm here to tell you about 2 offers that are for real. From two long-time, trusted IDeACOM partners - Intermedia...
Point and Click Conferencing
Point and click. It sounds like we're talking about photography or digital cameras, but we're not. The point and click that I'm referring to is directed at the coolest Unified Communication (UC) desktop app you'll ever find. What is it? It's MXIE!MXIE, the Zultys UC...
Are You Connected?
How connected are you? To your clients, prospective clients, co-workers, and other callers that matter? Your responsiveness or "connectedness" can have a huge impact on the impression your company makes and the perception your clients have about doing business with...
