RE/MAX Classic Group recently celebrated the grand opening of their new office, which is located in the heart of Somerset County at 78 West Main Street in downtown Somerville.
For technology and communications, RE/MAX leveraged IDeACOM’s experience in deploying voice over IP (VoIP) solutions and installed the award-winning Zultys MX 250 unified communications platform. This advanced IP-PBX allowed RE/MAX to centralize voice communications between offices. The Zultys system provides transparent connectivity including mobile integration that allows Classic Group’s growing roster of agents to receive calls on their cell phones. An intuitive, computer-based application with “click to dial” and “visual voice mail” enables agents to log into their extension from Branchburg, Somerville, or their home office. And since faxing is still an integral part of the real estate business, RE/MAX is taking advantage of web faxing (aka – fax to email).
IDeACOM helped RE/MAX Classic Group complement their solution by combining the Zultys VoIP system with AccessLine, an Internet-based phone service provider. This not only helped to reduce RE/MAX’s phone bill, but the built-in disaster recovery got them through Hurricane Sandy which resulted in 7 days without power. Thanks to the automatic failover VoIP technology, RE/MAX Classic Group’s agents continued to receive all of their calls on their cell phones as if nothing had happened.
John Bendall, RE/MAX Classic Group’s owner/broker commented, “In the real estate business, we rely on communications technology which can be complex and confusing. So you need someone you can trust and depend on. IDeACOM Communications Group was so thorough and consultative. They went above and beyond to make sure that we implemented the right solution. And IDeACOM reinforced their commitment to RE/MAX when we recently opened our new office in downtown Somerville. John Dolan and his team are dedicated to providing the highest level of service & support imaginable. I’ve worked with many technology companies during the past 25 years, but none that I would recommend as highly as IDeACOM. Anyone that’s looking for a highly capable vendor that cares about their clients; especially if you’re looking to deploy a voice over IP solution, needs to call IDeACOM.”
About RE/MAX Classic Group: RE/MAX Classic Group is one of the leading real estate firms in Central New Jersey. With offices in Branchburg and Somerville, RE/MAX specializes in the buying and selling of real estate, investments, short sales, and foreclosures. In the complex world of modern real estate, information is the key to effective decision making. Buying or selling, you have the right to know what’s going on. John Bendall and his team are dedicated to keeping their clients informed every step of the way. The RE/MAX Classic Group team is totally committed to helping buyers and sellers. As a client, you receive real time updates from your team along with other parties associated with the transaction such as the mortgage officer, title company and attorneys. John Bendall and his team at RE/MAX Classic Group can be reached at (908) 231-0700.