The IDeACOM Blog
Follow us on the road to simplifying technology...Business Benefits of Video Conferencing
Internet technologies have turned our world into a virtual office in which we can conduct business with employees, partners, suppliers and, best of all, customers all across the globe. Working in this virtual environment has become easier as well. Sophisticated video...
Stay connected with a customized work-from-home solution
The current COVID-19 conditions are distressing, to say the least. But if there are any silver linings, (and there are), these conditions are forcing all of us to innovate by finding new ways to manage our personal and professional lives as we attempt to maintain some...
Deploy a temporary mobile phone system…
... so you can work remote but remain connected You and your employees need to work from home. IDeACOM can create a "virtual system" as if you were all back in the office working together. As the novel COVID-19 pandemic continues to unfold, new restrictions are being...
IDeACOM work from home solutions
If you’re looking for ways to maintain day to day operations in the midst of the Coronavirus situation, we want you to know that there are many possibilities and we are here to help. VoIP systems (especially cloud-based) inherently offer various work from home options...
Leverage the Power of Text Messaging in Your Business
Texting is one of the most prevalent forms of communication in the country today. According to Mobile Marketing Watch, SMS text messages have a 98% open rate, with Forbes reporting that 90% of SMS text messages are read within three minutes of delivery. Because text...
*ALERT* New Law for E-911
We want to make you aware of an upcoming change to 911 that’s become law and is intended to improve emergency calling. The new law is referred to as Kari’s Law. Driven largely by the efforts of Kari Dunn’s father following the murder of his daughter, Kari’s Law was...
Guide for Choosing the Right Data Cabling
If your business is new, relocating, or upgrading its network, it's important to make sure you install the right network cabling. Running the wrong voice/network cabling for your business can end up being very costly. It can reduce efficiency and productivity as well...
Send me a text please…
Do you text more than you call? If you’re like most people, the answer is YES! Phone calls aren’t going away, but texting enhances voice communications – because it’s fast, efficient, and convenient. So why not use texting in business? Well, because until recently,...
Choosing Local Hosted VoIP Makes a Difference
Now that voice and data services can be hosted on the Internet, it seems logical that any telecom service available via the Internet should be fine to handle voice communications for your business. Many of these online providers appear to be low cost, with systems...
There’s a lot happening at IDeACOM!
Happy New Year! There’s a lot happening at IDeACOM as we ring in the New Year! For starters, in an effort to provide you with an improved support experience, we’ve deployed a new software platform and have implemented an automated help desk ticketing system. Second,...
Charge with Caution
Have you heard of “juice jacking”? Well if you’ve ever been ‘on the go’ and running low on battery on your smartphone, you’ll want to read on… Since we’ve become so dependent on our devices, I wanted to make you aware of a potentially new security threat. And yes,...
Deliver a Positive Customer Experience with a Contact Center
Every contact you have with a customer allows you the opportunity to increase revenue. How you handle customer contacts affects your bottom line. Big businesses efficiently handle customers by building large, expensive call centers staffed by hundreds of sales and...
With Appreciation & Gratitude
Thank you, thank you, thank you… We are grateful for the opportunity to serve your business communication needs and sincerely appreciate your continued support! Our goal is to simplify your world by helping you leverage effective voice technology solutions that...
Protecting Your Smartphone Against Hackers
As the features and conveniences of smartphones have grown, so have the risks of using them. The more you and your employees use your smartphones to check email, make purchases, access bank accounts, download music, etc., the more tempting your phone becomes to...
Beware of iOS 13
As expected, there was a ton of BUZZ around Apple’s recent launch of the iPhone 11, and iOS 13. But this year unfortunately, much of the noise out of the gate is negative, relating to numerous software issues. Fortunately Apple has already released 3 initial patches,...
Hosted IP PBX vs. Premise-Based IP PBX — Which is Right for Your Business?
One of the leading challenges businesses face is keeping overhead low. If your business is still using landlines or Public Switch Telephone Network (PSTN), you're missing the opportunity to not only lower overhead costs but to improve productivity. By using Voice over...
Who’s Goin’ Mobile?
[Who] remembers “Going Mobile”, one of the many hit songs on The Who’s classic album Who’s Next? If you need a refresher, check it out here. Why do I ask? Because goin’ mobile is the theme of this post. The song was produced almost 40 years ago. And although there’s...
Section 179 Tax Deduction & What it Could Mean for Your Business
When purchasing equipment for your business that will be in use for more than one year, you must depreciate the cost a little at a time over several years. Depending on the purchase, it can take years to fully depreciate the cost of business property. Section 179 is a...
