The IDeACOM Blog
Follow us on the road to simplifying technology...How to Enforce a Strict “No Cell Phone” Policy
How’s this for an understatement? Cell phone use is on the rise. Duh! And that’s not changing anytime soon. Whether it's using your phone for the basics like texting, browsing the Internet, checking social media, watching YouTube videos, catching up on the news,...
Handling the Threat of Ransomware
"Ransomware" is the term used when cyber-criminals make the data on your network inaccessible to you until you pay a large ransom. The tools used for ransomware are no different from those used for traditional hacking, but instead of stealing your data, criminals want...
Is Bad Cell Service Destroying Your Productivity at Work?
Is bad cell service at work an issue for you? Let me ask this in a different way… Does your cell service go from good to unusable (aka “No Service”) after entering your office building, medical facility, warehouse, auto dealership, or one of your branch office...
Will AI Answer My Phone Calls?
I'm gonna make an assumption that you've heard of Artificial Intelligence (AI) and have an idea of what it's about. Although AI has been around for quite some time, it has gained tremendous attention and popularity in recent years – thanks to OpenAI’s ChatGPT app....
AT&T Cybersecurity Breach
As your trusted communications partner, we are sending this note to inform you of a recent incident involving AT&T, highlighting the importance of remaining vigilant against cyber threats. PLEASE NOTE: This recent AT&T incident did not involve your phone...
Still on the fence about working from home?
For some, remote work from home can be challenging. Yet others find they’re able to focus better and remain super-productive. In either case, there are times when management feels compelled to intervene, worrying that remote workers lack discipline and fall prey to...
Unlock Business Growth with SMS Texting
SMS texting has become such an integral part of how we all communicate. Think about it… texting is pervasive! Our smartphone is always within reach, which makes it easy to send and receive texts – whenever and wherever you are. With an emphasis on ‘instant’, we’ve...
Feeling stuck with sluggish Internet?
Have you ever wondered if all Internet broadband solutions are created equal? It’s a very simple answer… There you have it – NO! Which is why I’d like to talk about the difference between “best-effort” cable Internet service – and a dedicated, “mission-critical"...
The Distributed Workforce
With remote teams of employees becoming much more commonplace, employers are tasked with effectively managing their distributed workforce. Many technologies exist to enable and control resources available to remote employees. Voice-over-Internet-Protocol, or VoIP,...
The “power” of a [POWER RESET]!
When it comes down to resolving (many) obscure IT issues, we can’t say it enough… and I know, sometimes we sound like a broken record. “Have you reset power?” … to your desk phone, cable modem, firewall, network switch, laptop (or desktop computer), cell phone, or...
Why are your Company calls being tagged as “Potential SPAM”?
Are your Company calls being tagged as “Potential SPAM”, “SPAM Risk”, or “Scam Likely”? If so, does it mean that you’ve been flagged as a spammer? Well possibly, but it’s complicated… so please hang with me as I attempt to explain what’s happening. It’s due to a...
Building an Effective Business Website
For every small business, a great website is essential for your company’s success. Today, a website is typically the first, primary, and sometimes the only exposure a potential customer has with a company. Yet many organizations either do not have a website or leave...
Bad Weather – What About Answering the Phones?
Inclement weather got you down? Well at least it won’t prevent you from answering your phones remotely, right? If it does, then we’ve got to talk! It's 2024 and nothing should stop you from answering calls when you're out of the office! Today there are so many...
Happy Holiday Wishes from IDeACOM
Extending warm wishes for a happy and joyous holiday season from your IDeACOM team! And cheers to a healthy and Happy New Year! We sincerely appreciate your partnership and continued support! In observance of the upcoming holidays, please note that IDeACOM will be...
Happy Thanksgiving!
Wishing you and your family a Happy Thanksgiving! We are grateful for your continued support! Our office will be closed on Thursday, November 23 and Friday, November 24 in observance of the Holiday. Enjoy the long weekend...
The Importance of Emergency Notification Systems
While we never expect to find ourselves in an emergency situation, a crisis can strike anytime, anywhere. During an emergency or dangerous event, the most pivotal step an organization can make is to quickly inform and alert people in harm’s way. Whether it’s a...
Cheers to T-Mobile!
After 25 years with Verizon Wireless, I’ve made the move to T-Mobile. And they didn’t disappoint. 👏 Sometimes it’s just easier to stay with a provider. You know what you’re getting and the uncertainty of the unknown, well – you know… But in this case there wasn’t much...
Who Remembers RCF’s? 🤔
While conducting a recent phone bill analysis for a new client, we discovered that they were paying one of their traditional carriers for multiple RCF circuits. For anyone who doesn't know, RCF stands for Remote Call Forward. It’s been at least 15 years since we’ve...
