The IDeACOM Blog

Follow us on the road to simplifying technology...

Wanna Take Back Control of Your Email?

I’ve been following Randy Dean for years and have found him to be insightful and informative, and a little entertaining too 😜 But most of all, he’s taught me how to be more productive. He’s the author of “Taming the E-Mail Beast” along with a number of online...

Promote Strong Passwords with Single Sign-On

As today’s businesses embrace the cloud, the number of web apps in their IT environment quickly adds up—and quickly overwhelms the ability to ensure security, manage costs and maintain control. User password behavior is becoming less secure due to the fact that it is...

IDeACOM Supports You!

It’s been a year since we launched our automated support ticketing system, and we’d like to thank everyone for your active participation and adherence to notifying us about service issues and support requests through the new system. Change is never easy, but you have...

Solving the Issue of Packet Loss

If your business is relying on a hosted PBX service to handle its phone and Unified Communications systems, it is imperative to have a solid support network. Since Voice Over IP (VoIP) relies on your internet connection to make calls, the quality of your calls can be...

Thank You, Thank You, Thank You!!!

We’d like to send out a big thank you... to our valued clients and supportive vendor-partners! We sincerely appreciate your business and your commitment to IDeACOM. We couldn’t do what we do best without your continued support. Cheers to you! And Happy Thanksgiving to...

Just the Fax…

I have a question: It’s 2020, do you really need to keep your fax machine? For some, faxing is still relevant. For others, it’s a dying breed. So then what should you do? Well, it depends... The easy answer is to keep your fax number. So the next question is, who...

Handling the Threat of Ransomware

"Ransomware" is the term used when cybercriminals make the data on your network inaccessible to you until you pay a large ransom. The tools used for ransomware are no different from those used for traditional hacking, but instead of stealing your data, criminals want...

The Universal Service Fund

Last month I shed some light on the Federal Universal Service Fund (FUSF), and how it increased on July 1, 2020. This month we will expand on the FCC and the Universal Service Fund as kind of a history lesson. But also with the goal of keeping you informed about your...

Need to Block Robocalls?

It’s unlikely that you’ve ever been Punk’d, but I’d be willing to bet you’ve been spoofed! Given the staggering statistics, I think we have all been on the receiving end of a random call from someone pretending to be someone else – evidenced by the awkward dialog or...

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