The IDeACOM Blog
Follow us on the road to simplifying technology...Adding a Voice to Microsoft Teams
Before we launch into this month’s post, I want to begin with a brief acknowledgement of the recent storm. That was an insane amount of wind, rain, and flooding that severely impacted our area! And we hope that you, your family, your company, and your employees all...
It’s Time You Got Mobile
“There’s an app for that” is a familiar saying. And it’s true, you can find an app for just about anything… So then why aren’t you and your team tapping into the power of your phone system’s mobile capabilities? If you are, that’s great! I’m proud of you. But if...
Should You Keep Your Fax Machine?
Back in the 1980’s and 90’s, fax technology still had a hint of cool to it. I recall how it was such a time-saver – compared to using the Post Office, FedEx, or actually delivering the document in person. Remember those days? But over the past 10 years, the need...
Business Benefits of Video Conferencing
Internet technologies have turned our world into a virtual office in which we can conduct business with employees, partners, suppliers, and, best of all, customers all across the globe. Working in this virtual environment has become easier as well. Sophisticated video...
Considerations for Moving to the Cloud
Making a technology change can seem daunting if you attempt to go it alone. But with the right information and an experienced vendor-partner on your side, it can be a lot easier than expected. Looking back 5 to 10 years, the cloud seemed like a mysterious entity that...
Combating Robo Calls – STIR/SHAKEN
Scammers and robocallers often use caller ID spoofing to display a number other than the actual number they are calling from, typically making it appear as though a neighbor or someone their target knows is calling. By using caller ID spoofing, scammers increase the...
How to ‘Captivate’ Your Clients
We need to talk about business texting. At IDeACOM, we along with other clients have found it to be a valuable addition as a new alternate channel of communications, plus so much more. It turns out that some clients would rather text, so it’s proven to be a helpful...
How to Get The Most Out of Your VoIP Phone System
Cloud-based phone systems possess a wealth of functionality that can be extremely powerful (and valuable) to your business; especially during COVID, but even after. This includes (but is not limited to) 24/7 business continuity, increased reliability, and being able...
Save Time and Money with a Software Assurance Plan
Your investment in your business communications system and keeping that system available and up to date every minute of every day is critical. A short time ago, phone systems were mostly made up of wires and hardware. When the warranty on this equipment ran out,...
Reasons to Ditch Your Legacy Digital Phone System
There’s an old saying... “You don’t know what you don’t know, so how can you know what you need?”. This is where professional guidance becomes essential... With over 30 years installing and maintaining phone systems, it’s easy for me to nonchalantly justify ditching...
What is Phishing? Identifying and Protecting Your Business from Phishing Attacks
For most businesses, email is a convenient and effective communication tool inside and outside of their organization. Unfortunately, it is also the primary avenue used by scammers for phishing attacks. Cybercriminals use emails to distribute malware, phishing, and...
Leverage the Power of Text Messaging in Your Business
Texting is one of the most prevalent forms of communication in the country today. According to Mobile Marketing Watch, SMS text messages have a 98% open rate, with Forbes reporting that 90% of SMS text messages are read within three minutes of delivery. Because text...
Benefits of the Cloud-Based Subscription Model
The cloud has become such an integral part of our lives. It’s something to embrace, not fear or resist. And it’s more prevalent than you think. The most basic form is accessing the Internet. Do you have a Gmail or Yahoo email account? How about a social media account?...
Should We Keep Our Fax Machine
Back in the 1980’s and 90’s, fax technology still had a hint of cool to it. I recall how it was such a time-saver – compared to using the Post Office, FedEx, or delivering the document in person. But over the past 10 years, faxing has become outdated and undesirable...
Considerations for Moving to the Cloud
Making a technology change can seem daunting if you attempt to go it alone. But with the right information and an experienced vendor-partner on your side, it can be a lot easier than expected. Looking back 5 to 10 years, the cloud seemed like a mysterious entity that...
How to Get The Most Out of Your VoIP System
Cloud-based phone systems possess a wealth of functionality that can be extremely powerful (and valuable) to your business, especially during and after COVID. The key is to find the right partner, who has the experience and expertise to understand your requirements...
Benefits of the Cloud-Based Subscription Model
The cloud has become such an integral part of our lives. It’s something to embrace, not fear or resist. And it’s more prevalent than you think. The most basic form is accessing the Internet. Do you have a Gmail or Yahoo email account? How about a social media account?...
Reasons to Ditch Your Legacy Digital Phone System
There’s an old saying, “You don’t know what you don’t know, so how can you know what you need?”. This is where professional guidance is essential... With over 30 years installing and maintaining phone systems, it’s easy for me to nonchalantly justify ditching your old...
