The IDeACOM Blog

Follow us on the road to simplifying technology...

Happy Thanksgiving!

In addition to extending our sincere thanks for your business and the opportunity to continue supporting your VoIP & data communication needs, we’d like to express our gratitude for your ongoing loyalty & support of IDeACOM Communications Group. And we hope...

Where Has the Time Gone?

A blast from the past! Yea, that’s a collection of old cell phones including my first “smartphone” – the Palm Treo 650 (circa 2004). You'll also notice some old Executone admin & user guides, along with a couple editions of Newton’s Telecom Dictionary from the...

We Value Your Feedback!

We are focused keeping you informed about VoIP technology! Specifically, how it can help your company collaborate more efficiently and communicate more cost-effectively with staff and clients. Last month we invited you to tap into our expertise by requesting a VoIP...

The New Distributed Workforce

With remote teams of employees becoming much more commonplace, employers are tasked with effectively managing their distributed workforce. Many technologies exist to enable and control resources available to remote employees. Voice-over-Internet-Protocol, or VoIP,...

Leadership and Self-Deception

I feel compelled to share a book that I recently received from one of my vendor-partners – thank you Zultys! It’s titled “Leadership and Self-Deception”, and I highly recommend it! It’s a story about a how a company propelled itself well beyond its competitors by...

Something for Everyone…

I recently returned from the 2018 annual IDeACOM conference. This was a great meeting that provided a lot of value for all in attendance, including 46 vendor-partners who demonstrated their products and services. And I'm happy to say that I had an opportunity to talk...

But Wait!, There’s More…

An often-overlooked component of a company’s marketing initiative could be as simple as how you’re treating your callers when they’re ‘on hold’. I’m not talking about subjecting them to a “But Wait!, there’s more…” in your face infomercial.   Sometimes it can be as...

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